Security
We prioritize the security and privacy of your data. Our platform is designed to ensure that your sensitive information remains protected throughout the document automation process. We take several measures to safeguard your data and maintain the highest standards of security.
Secure Platform Infrastructure:
Cloud or On-Premise:
Our platform offers flexible deployment options, allowing you to choose between cloud-based hosting managed by us or an on-premises environment within your organization. This flexibility ensures that you have control over the storage and handling of your data.
Encryption at Rest and in Transit:
We utilize industry-standard encryption techniques to secure your data. While templates, configuration, and sample data used for testing purposes are stored within our platform, all data transmitted between your services and our platform is encrypted using TLS 1.2+ to protect it during transit. We employ encryption measures to safeguard your data at rest as well.
Secure Cloud Infrastructure:
We leverage a robust infrastructure in Microsoft Azure, Azure is certified with ISO 27001 and PCI DDS amongst others, that incorporates advanced security features, ensuring the protection of your data. Our platform utilizes industry-leading security practices and technologies to maintain a secure environment.
Data Storage and Persistence:
Document Data:
It's important to note that we do not persist the data used to generate documents during the normal document generation process. Our platform primarily focuses on storing templates, configuration settings, and sample data used to test the template configurations done by administrators. This ensures that any sensitive or confidential data processed through our platform is not stored within our system beyond the document generation process.
Data Protection and Privacy:
Restricted Access Controls:
We have implemented stringent access controls to ensure that only authorized individuals have access to the templates, configuration settings, and sample data stored within our platform. User authentication mechanisms and 2FA are in place to maintain data privacy and integrity.
Effective Data Segregation:
We understand the importance of data segregation, especially in a multi-tenant environment. Our platform ensures that each client's templates, configurations, and sample data are logically separated and accessible only by authorized individuals within their respective tenant. This segregation provides an additional layer of protection and maintains the confidentiality of your data.
Continuous Monitoring and Compliance:
Security Audits and Assessments:
We conduct regular security audits and assessments to identify any potential vulnerabilities or risks. This proactive approach allows us to maintain the highest level of security standards and promptly address any emerging threats.
Compliance with Regulations:
We adhere to relevant data protection regulations, including GDPR and other applicable privacy laws. Our commitment to compliance ensures that your data is handled in accordance with the highest industry standards and legal requirements.
Continuous Monitoring and Compliance:
We understand the trust you place in us when using our platform. We remain dedicated to upholding the security and privacy of your data throughout your engagement with Documotor. By implementing robust security measures and adhering to strict data protection practices, we aim to provide you with peace of mind while utilizing our document automation services.
If you have any further questions or require additional information regarding our security practices, please don't hesitate to contact our security team at security@documotor.com.
